Front Office Receptionist

Job Summary

We are looking for a friendly, professional, and well-organized Receptionist to manage the front desk and provide effective administrative support at our educational institute. The Receptionist will be the first point of contact for students, parents, visitors, faculty members, and other stakeholders.

The ideal candidate should have excellent communication skills, a pleasant personality, basic computer knowledge, and the ability to handle multiple responsibilities efficiently in a busy educational environment.

Key Responsibilities

• Welcome and greet students, parents, visitors, and staff in a polite and professional manner.
• Handle incoming and outgoing telephone calls and respond to routine queries.
• Provide accurate information about courses, classes, schedules, admissions, fees, and institute policies.
• Guide prospective students and parents regarding admission procedures and direct them to the appropriate department or counsellor.
• Maintain the visitor register and manage front-office records.
• Handle student and parent enquiries through phone, email, WhatsApp, or other communication channels.
• Coordinate appointments and meetings for the Centre Head, Principal, management, or other staff members.
• Receive and distribute letters, documents, parcels, and other official communications.
• Maintain and update student, visitor, enquiry, and other administrative records as required.
• Assist the admissions and administrative teams with documentation and follow-ups.
• Coordinate with faculty and other departments to resolve routine student/parent queries.
• Maintain a clean, organized, and welcoming reception area.
• Assist in preparing notices, circulars, forms, reports, and other basic documents.
• Support the institute during parent meetings, seminars, workshops, examinations, orientations, and other events.
• Maintain confidentiality of student, parent, employee, and institute information.
• Perform other front-office and administrative duties assigned by the management.

Educational Qualification

• Minimum 12th Pass / Graduate from a recognized board or university.
• A graduate degree in any discipline will be preferred.
• Diploma or certification in Front Office Management / Administration will be an added advantage.

Experience

• 0–2 years of experience in reception, front office, customer service, school, college, coaching institute, or educational organization.
• Freshers with good communication and interpersonal skills may also be considered.

Required Skills

• Excellent verbal and written communication skills.
• Pleasant, confident, and professional personality.
• Good interpersonal and customer-service skills.
• Basic knowledge of MS Office, Google Workspace, email, and internet applications.
• Ability to maintain records and handle routine administrative work.
• Good telephone etiquette.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively under pressure.
• Patience and a positive attitude while dealing with students and parents.
• Ability to maintain confidentiality and professional conduct.

Pay

₹10,000.00 - ₹12,000.00 per month

Work Location

In person