Data Entry Executive

Role Overview

The Operations Analyst is responsible for conducting outbound calls to U.S.-based companies, gathering required information, and accurately capturing structured data in the digital systems.

This role combines client communication, real-time data capture, and analytical thinking to ensure high-quality, actionable information is collected and delivered to support business operations.

Common Expectations

Support clients across multiple geographies with flexibility and responsiveness

Maintain professional communication standards with clients and internal teams

Demonstrate ownership by driving tasks to completion with accountability

Continuously learn and improve communication, analytical, and operational skills

Adapt quickly to new requirements and processes

Collaborate effectively to support team productivity and outcomes

Adhere to all Altum policies, security standards, and professional guidelines

Role-Specific Responsibilities

Conduct outbound calls to U.S.-based companies to collect required business information

Communicate clearly and professionally in U.S. English, ensuring accurate understanding of responses

Capture information in real-time into internal systems with speed and accuracy

Validate and structure collected data to ensure completeness and usability

Analyze conversations to identify key insights, discrepancies, or missing information

Follow defined scripts and adapt communication based on conversation context

Maintain detailed call logs and documentation

Meet productivity, accuracy, and quality benchmarks

Work Requirements

Ability to work in a shift extending up to 1:00 AM IST to align with U.S. business hours

Consistent availability and reliability for scheduled calling windows

Required Qualifications

Strong verbal communication skills with fluency in U.S. English

Experience in customer interaction, outbound calling, or data operations roles

High attention to detail and ability to capture data accurately in real time

Basic analytical ability to interpret and validate information

Comfortable working with systems and data entry tools at speed

Ability to handle conversations confidently and professionally

Preferred

Experience in U.S. calling processes (BPO, operations, research, or support roles)

Exposure to CRM or data management systems

Experience in data validation or operational analytics

Pay

₹200,000.00 - ₹300,000.00 per year

Work Location

In person