Sales Executive (Client Acquisition & Account Support)

• Academic Subject-Matter Understanding (Core Skill Requirement)

Must have a good working understanding of academic work/assignment structures (subjects, types of assignments, formatting styles, common academic requirements, etc.).

This knowledge should be strong enough to consult clients directly on the call — understand what the client actually needs, ask the right clarifying questions, and guide them, rather than just noting requirements passively.

Should be able to identify the right category/type of service the client needs and set correct expectations on the call itself.

Ongoing training/updates will be provided, but base ability to grasp academic requirements confidently is expected from day one.

CRM & Tools Proficiency

Working knowledge of CRM platforms — logging leads, updating call statuses, tracking follow-ups, and maintaining accurate client records.

Comfortable learning the company's specific CRM tool quickly if not already familiar with it.

Expected to keep CRM data updated in real time (not in batches at day-end), so reporting stays accurate.

AI Proficiency & Initiative

Comfortable using AI tools to optimize daily work — e.g., drafting/refining client emails faster, researching leads, summarizing requirements, or improving call scripts.

Expected to proactively bring new ideas/initiatives to improve personal or team workflow, not just follow existing process passively.

Preference given to candidates who show a habit of self-improving their own efficiency using available tools/technology.

Lead Generation (Self-Sourced)

Not limited to company-provided leads/database — expected to actively build your own pipeline.

Reach out on multiple social media platforms (LinkedIn, Instagram, Facebook groups, relevant forums, etc.) to identify and connect with potential clients.

Re-engage old/converted clients periodically to check for repeat business or referrals.

Actively ask converted clients for references to new leads, and follow up on those references.

Maintain a running log of self-sourced leads separate from company-assigned leads, for tracking and credit purposes.

Sales & Revenue Generation (Primary KRA)

Make 150–180 outbound calls per day (includes both company-provided and self-sourced leads).

Maintain a minimum daily conversion rate of 1–2%.

Track and report daily call counts, lead sources, and conversions to your reporting manager.

Client Onboarding

Once a client is converted, immediately create a dedicated WhatsApp group for that client.

Add the assigned Account Manager to the group and formally introduce them to the client.

Ensure the handoff is smooth — the client should know exactly who to contact going forward.

• Requirement Documentation (Assignment/Requirement Mail)

Collect the client's complete requirements during or right after the sales call.

Draft a formal requirement email following the company's standard format (SOP/template shared during onboarding).

The email must accurately capture all details the client shared, since this becomes the basis for work delivery.

Send this mail to the relevant internal team (and CC the client/account manager, as per process) before work begins.

Payment Follow-up & Reconciliation

Ensure payment is collected from the client as per agreed terms.

Confirm that the payment has actually been credited/reflected in the company's bank account.

Follow up proactively on any pending or delayed payments.

Pay

₹180,000.00 - ₹240,000.00 per year

Work Location

Remote