International Chat Support

Must-have requirements

Strong verbal and written communication skills with ability to communicate clearly and professionally

Ability to understand, troubleshoot, and resolve process-related queries accurately

Comfortable working in a high-volume, target-driven contact center environment

Ability to navigate multiple systems, tools, knowledge bases, and case-management platforms

Strong attention to detail and ability to follow defined SOPs, processes, and policies

Strong problem-solving and decision-making skills within defined authority levels

Ability to manage difficult interactions and maintain professionalism under pressure

Strong accountability for individual quality, productivity, attendance, and overall performance

Nice-to-haves

Experience in E-Commerce, Seller Support, Customer Support, Contact Center, or BPO environment

Proactive mindset with ability to identify seller pain points and contribute meaningful operational feedback

Willingness to learn new products, processes, systems, and policy changes quickly

Pay

₹10,000.00 - ₹31,000.00 per hour

Expected hours

9.0 per week

Experience

Customer support

1 year (Preferred)

Location

Jaipur, Rajasthan (Preferred)

Shift availability

Night Shift (Preferred)

Work Location

In person