Technical Writer

Position Overview: Virtana is seeking a technical writer who is passionate about creating and delivering customer-centered technical content. We’re looking for a collaborative, creative team member who understands how to write clear, concise, and relevant content.

You will work closely with a global network of engineers, product managers to understand real-world use cases. If you have a passion for learning new technologies and want to help us drive the adoption and reach of our products and platform, this is the place for you!

Work Location

Pune

Job Type

Hybrid

Key Responsibilities

Design, develop, edit, and deliver accurate and effective documentation for Virtana products.

Work closely with Engineering, Product Management, QA, Support, and members of the Information Development team to ensure quality and accuracy of content.

Follow our documentation guidelines to produce high quality documentation.

Prioritize projects when working with multiple engineering teams.

Analyze customer feedback before and after delivering documentation to enhance content depth, quality, and relevance.

Qualifications

Minimum 5 years relevant experience writing documentation for Cloud or Enterprise products.

Bachelor’s degree or certificate in Technical Writing is preferred.

Excellent written and verbal communication skills.

Experience writing release notes and creating videos.

Experience with XML, DITA.

Familiarity working with Jira and Confluence.

Good collaboration skills with the writers and cross-functional teams.

  Why Join Us

Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

Collaborative and innovative work environment.

Competitive salary and benefits package.

Professional growth and development opportunities.

Chance to work on cutting-edge technology and products that make a real impact.