Hotel Receptionist

• Guest Services: Greet guests, manage check-ins/check-outs, and verify identification and payment methods.
• Reservations \& Logistics: Manage room bookings, cancellations, and modifications via phone, email, or in-person.
• Communication: Operate the hotel switchboard, respond to inquiries, and communicate guest requests to housekeeping or maintenance.
• Financial Handling: Process payments, handle cash, and prepare invoices.
• Information Hub: Provide information about hotel amenities, local attractions, and services.

Required Skills and Qualifications

• Experience: Previous experience in a front desk or hospitality role is preferred.
• Technical Skills: Proficiency in hotel management software (PMS) and Microsoft Office Suite.
• Interpersonal Skills: Exceptional communication, a friendly demeanor, and the ability to multitask in high-pressure situations.
• Flexibility: Availability to work flexible shifts, including weekends, evenings, and holidays.
• Education: High school diploma or equivalent is required.

Job Type

Full-time

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

• Food provided
• Health insurance
• Leave encashment
• Provident Fund

Work Location

In person