Academic Counsellor

Role & responsibilities •⁠ ⁠Manage and regularly update leads across CRM platforms (such as HubSpot) to ensure accurate and organized data tracking. •⁠ ⁠Monitor daily inquiries, follow-ups, and communication to prevent any lead leakage and maintain consistent engagement. •⁠ ⁠WhatsApp marketing and Email Marketing •⁠ ⁠Proactively connect with prospective leads through calls, messages, and emails to drive higher conversion rates. •⁠ ⁠Plan and execute follow-up strategies to increase enrolment through timely, personalized communication. •⁠ ⁠Collaborate closely with marketing and counselling teams to streamline lead flow and optimize conversion performance.