Business Development Executive (BDE)
JOB DESCRIPTION • Identify and explore new business opportunities across various industries and market segments • Generate, qualify, and manage leads through multiple channels such as calls, references, and digital platforms • Initiate and handle client communication to understand business requirements and pain points • Present and explain company products and services in a clear and persuasive manner • Assist clients with services such as tender information, tender participation, GeM portal registration, and documentation support • Maintain regular follow-ups with prospects to move leads through the sales pipeline • Convert potential leads into clients through effective communication and negotiation skills • Coordinate with internal teams to ensure timely and accurate service delivery • Build and maintain long-term relationships with clients to encourage repeat business • Track daily activities, client interactions, and sales performance data • Contribute to achieving individual and team sales targets • Stay updated with market trends, tender opportunities, and competitor activities ROLES & RESPONSIBILITIES Meet weekly/monthly sales targets by developing effective marketing strategies • Communicate with clients, understand their needs, and explain products/services such as Tender Information, Tender Bidding, GeM portal services, and Certification services • Aim to increase revenue through outbound and inbound calls • Actively generate leads and engage with potential and existing customers to promote products or services • Convert leads into customers through telephonic conversations • Demonstrate the ability to convince customers to purchase products or services • Maintain accurate records of customer interactions, sales activities, and performance data • Build and maintain strong relationships with customers to ensure repeat business and loyalty • Follow the sales script and strategy while also improvising when needed within the telesales role • Coordinate with concerned departments to resolve customer queries and complaints REQUIREMENTS • Bachelor’s degree in Business Administration, Marketing, or related field • Minimum 1+ years of experience in sales, telesales, or tender-related work • Strong communication and negotiation skills • Ability to handle pressure and meet targets • Basic knowledge of MS Office and CRM tools
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