SENIOR E-COMMERCE SPECIALIST

Visko Group · Indore

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Pagaar₹9,700–35,000mahina, jaisa likha hai

KahanIndoreMadhya Pradesh

TypeFull time

Posted8 Oct7 din pehle, SimplyHired se

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Order fulfilment coordinationPeriodic MIS report preparationAfter-sales serviceGoogle SheetsSales reportingSales target evaluationData analysis reportingRevenue optimisation strategyCustomer returns handlingBusiness strategy analysisPricing analysisProduct description writingReturns processingMarket trends analysisCompetitor trackingSales managementSEO optimisationSales analysisConversion rates analysisOperations coordinationCompetitive analysisRevenue channel managementKPI reportingPerformance reporting in digital marketingShopifyCross-departmental liaisonRevenue analysisManagement information reporting for salesRefund processingSeasonal promotional campaignsE-CommerceCollaboration with business operationsOpportunity assessmentStock availability checkingCompliance monitoringAnalysis skillsCompetitor profilingSales performance monitoringStakeholder coordinationSales growth strategyContent developmentStrategic promotionsE-commerce fulfilment operationsMarketing campaign performance trackingSupply inventory managementStakeholder reportingMarketing ROI analysisManagement information systemsData-driven problem-solvingSales strategyLogistics inventory managementProblem identificationContent managementE-commerce business salesMarketing analyticsMultidisciplinary collaborationOrder issue resolutionStock replenishmentProviding product informationImplementation of strategic initiativesMonthly sales quota achievementPricing reviewsInternal team coordination for issue resolutionSEO content writingChannel managementCommunication skillsMarketing strategy within e-commerce industryTeam coordinationKPI analysisCross-functional communicationOperational performance reportingRetail marketing campaignsProduct launchesContent publishing

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About the Role

We are looking for a Senior E-Commerce Specialist to manage and scale our online sales operations across major marketplaces and the brand’s e-commerce channels. The candidate will be responsible for marketplace management, product listings, catalogue optimization, sales growth, inventory coordination, promotions, and overall e-commerce performance.

The ideal candidate should have strong hands-on experience with platforms such as Amazon, Flipkart, Myntra, Shopify and other relevant marketplaces.

Key Responsibilities

Manage day-to-day operations of Amazon, Flipkart, Myntra, Shopify and other e-commerce platforms.

Create, update and optimize product listings, titles, descriptions, keywords, attributes, images and catalogue content.

Manage complete product catalogue and ensure accurate product information across marketplaces.

Monitor and improve product rankings, visibility, conversion rates and sales performance.

Develop and execute marketplace strategies to achieve monthly and quarterly sales targets.

Monitor orders, cancellations, returns, refunds, RTOs and customer issues.

Coordinate with warehouse and operations teams to ensure accurate inventory availability and timely order processing.

Monitor stock levels and coordinate replenishment to avoid stock-outs and excess inventory.

Manage marketplace promotions, discounts, deals, campaigns and seasonal offers.

Track marketplace fees, commissions, settlements and commercial performance.

Analyze GMV, revenue, ROAS, conversion rate, AOV, traffic, returns and other key e-commerce KPIs.

Prepare regular e-commerce MIS and performance reports for management.

Identify underperforming products and implement corrective actions.

Conduct competitor, pricing and market analysis to identify growth opportunities.

Coordinate with digital marketing teams for paid campaigns, SEO, social media and performance marketing initiatives.

Ensure compliance with marketplace policies, catalogue guidelines and brand standards.

Handle marketplace account-related issues and coordinate with marketplace support teams.

Support the launch of new products and develop appropriate marketplace strategies.

Maintain strong coordination with Design, Marketing, Production, Warehouse, Accounts and Customer Support teams.

Identify opportunities for improving customer experience and reducing returns.

Stay updated on marketplace trends, algorithm changes, platform policies and e-commerce best practices.

Required Skills

Strong knowledge of Amazon Seller Central, Flipkart Seller Hub and Myntra.

Working knowledge of Shopify and other e-commerce platforms.

Excellent understanding of product listing and catalogue management.

Strong knowledge of marketplace SEO and keyword optimization.

Experience in marketplace promotions and campaign management.

Strong analytical and reporting skills.

Good knowledge of Excel / Google Sheets and e-commerce dashboards.

Understanding of inventory, order and return management.

Strong communication and coordination skills.

Ability to analyze sales data and make business decisions.

Strong problem-solving and execution skills.

Pay: ₹9,700.00 - ₹35,000.00 per month
Work Location: In person

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