Admission Counsellor

Job Summary

The Admission Counsellor is responsible for managing the student admission process, counselling parents regarding the school's academic programmes and facilities, and ensuring a smooth and positive admission experience. The candidate should possess excellent communication and interpersonal skills, a professional approach, and the ability to build strong relationships with parents while promoting the school's values and educational standards.

Key Responsibilities

Admission Enquiries and Counselling

Handle telephone calls, walk-in enquiries, online enquiries, and admission-related communications.

Counsel parents about the school's curriculum, CBSE guidelines, academic programmes, facilities, fee structure, and extracurricular activities.

Explain admission eligibility, age criteria, documentation requirements, and the admission procedure.

Conduct school campus tours for prospective parents and students.

Admission Process Management

Manage admission enquiries from initial contact through application, document verification, and enrolment.

Assist parents with application forms and ensure the submission of required documents.

Maintain accurate records of enquiries, applications, admissions, and follow-ups.

Coordinate with the Principal, teachers, accounts department, and administration team during the admission process.

Parent Relationship Management

Follow up with prospective parents through calls, emails, and messages.

Address parents' queries professionally and provide timely information.

Build trust and maintain positive relationships with existing and prospective parents.

Handle admission-related concerns and escalate complex issues to the appropriate authority.

Data Management and Reporting

Maintain admission registers, enquiry databases, and student admission records.

Prepare daily, weekly, and monthly admission reports.

Track enquiry conversions and follow-up activities.

Ensure confidentiality and accuracy of student and parent information.

Admission Promotion and Outreach

Support school admission campaigns, open houses, orientation programmes, and promotional events.

Coordinate with the marketing team for digital and offline admission activities.

Assist in developing admission-related communication materials and presentations.

Contribute to achieving the school's annual admission targets ethically and professionally.

Administrative Coordination

Ensure that admission procedures are followed in accordance with school policies and applicable CBSE requirements.

Coordinate with relevant departments to ensure a smooth onboarding process for newly admitted students.

Perform other admission-related responsibilities assigned by the school management.

Required Qualifications

Bachelor's degree in any discipline; a degree in Education, Psychology, Business Administration, or Communication is preferred.

Prior experience in school admissions, educational counselling.

Familiarity with the CBSE school system and school admission procedures is an advantage.

Good written and verbal communication skills in English; knowledge of the local language is preferred.

Basic computer proficiency, including MS Office, email, spreadsheets, and admission management software.

Benefits

Health insurance

Provident Fund

Work Location

In person