Client Operations Intern

Job Title

Client Operations Intern

Location

Chennai, Tamil Nadu

Workplace Type

On-site / Client Location

Employment Type

Internship

About iamneo

Founded in 2016 and now part of the NIIT ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.

Our product suite — including NeoPAT, NeoExam, NeoColab, NeoCoder, and NeoHire — supports skill development, assessments, and recruitment automation for educational institutions and corporate clients.

About the Role

We are looking for a proactive and adaptable Client Operations Intern to support client coordination, program execution, and day-to-day operational activities. The ideal candidate should have good communication and customer-handling skills, a positive attitude, and a willingness to learn.

This role involves working closely with clients and internal teams, travelling when required, and supporting operations at client locations. Candidates should be comfortable with location flexibility and long-term client deployments based on business requirements.

Key Responsibilities

Support day-to-day ground operations and program coordination at client locations.

Assist with client onboarding, communication, and coordination.

Coordinate with clients and internal teams to ensure the timely completion of tasks and requirements.

Handle client queries professionally and escalate issues when necessary.

Maintain trackers, reports, and operational documentation accurately.

Follow up on pending tasks and ensure the smooth execution of client requirements.

Adapt to different client environments, work practices, and operational needs.

Use Excel, Google Sheets, and other digital tools for daily reporting and coordination.

Travel to client locations across the North region whenever required.

Key Skills & Competencies

Good verbal and written communication skills.

Strong client-handling, coordination, and follow-up skills.

Positive attitude, willingness to learn, and a proactive approach.

Adaptability and the ability to work in different client environments.

Flexibility to travel and work from client locations.

Willingness to relocate or work at different locations based on business requirements.

Ability to manage multiple tasks and coordinate with different stakeholders.

Basic working knowledge of Excel, Google Sheets, and digital tools.

Qualifications & Eligibility

Bachelor's degree in any discipline.

Freshers and candidates with internship or entry-level experience are welcome to apply.

Candidates with experience in client coordination, customer support, administration, or operations will have an added advantage.

Must be comfortable with travel, location flexibility, and long-term client deployments, as required.

Why Join iamneo?

Gain hands-on experience in client operations and ground-level program execution.

Work closely with clients and cross-functional teams.

Develop communication, coordination, problem-solving, and operational skills.

Build a strong foundation for a career in Client Operations, Customer Success, or Program Management.

Pay

₹8,000.00 - ₹10,000.00 per month

Work Location

In person