Senior Academic Coordinator

Job Description – Academic Counsellor

Job Title

Academic Counsellor

Department

Admissions / Academics / Student Support

Reporting To

Counselling Manager / Academic Head / Centre Head

Experience

0–8 years

Qualification

Graduate in any discipline; a degree in Education, Psychology, or a related field is an advantage.

Employment Type

Full-time

Job Summary

The Academic Counsellor is responsible for guiding students and parents regarding academic programmes, courses, admission procedures, eligibility criteria, career opportunities, and educational pathways. The role involves understanding students' academic interests, providing appropriate guidance, following up on enquiries, supporting the admission process, and ensuring a positive student experience.

Key Responsibilities

• Counsel students and parents regarding available courses, academic programmes, and career opportunities.
• Understand students' educational backgrounds, interests, goals, and learning requirements.
• Provide accurate information about courses, eligibility criteria, fees, admission procedures, and programme benefits.
• Explain course structures, curriculum details, examination patterns, and career prospects.
• Handle student enquiries through phone calls, emails, walk-ins, and online communication channels.
• Follow up with prospective students and parents to address queries and support admission decisions.
• Assist students with application forms, registration, documentation, and enrolment procedures.
• Maintain records of enquiries, counselling sessions, follow-ups, and admission status.
• Coordinate with the admissions team, faculty, academic department, and management.
• Conduct counselling sessions to help students make informed academic and career decisions.
• Support students in identifying suitable courses based on their interests, qualifications, and objectives.
• Achieve assigned counselling and admission targets, where applicable.
• Prepare daily, weekly, and monthly reports on enquiries, follow-ups, and enrolments.
• Address student concerns professionally and escalate complex issues to the appropriate department.
• Maintain confidentiality of student information and follow institutional policies.

Educational Qualifications

• Graduate in any discipline.
• A postgraduate degree or qualification in Education, Psychology, Counselling, or Management is an advantage.
• Previous experience in academic counselling, student support, admissions, or educational sales is preferred.

Pay

₹30,000.00 - ₹60,000.00 per month

Benefits

• Flexible schedule

Work Location

In person