Pre-sales Manager

SPA Group is a debt free, financially sound, sustainable, and futuristic business conglomerate with a presence in real estate, liquid warehousing, agriculture marketing, energy storage, green technology, and horticulture. We are looking for a Senior sales executive to manage one of our flagship residential communities – Frangipani Estates. SPA Ecocity is a gated villa community of over 400 villa plots spread over 50 acres. With 9 themed parks for all age groups, this community has a large percent of open landscape and greenery. VISMAYA, a 6-acre 5-star spa & resort, has amenities crafted for your every need and convenience. For more information, visit https://thespagroup.in/ecocity/. Upcoming projects- plotted developments, mixed use on Sarjapur road, commercial and plotted on Mallur road, Villa and villa plots on Chikka Tirupathi road. Job Responsibilities ● Handle incoming enquiries through calls, WhatsApp, social media and other channels. ● Understand client requirements for weddings, corporate events, parties, celebrations and other functions. ● Explain venue facilities, packages, amenities, pricing and offerings to prospective clients. ● Qualify leads based on event date, guest count, budget and requirements. ● Follow up consistently with leads and maintain a strong enquiry pipeline. ● Schedule and coordinate venue/site visits for prospective clients. ● Coordinate with the sales, events and operations teams to ensure a smooth customer experience. ● Maintain accurate lead and follow-up details in the CRM. ● Convert qualified enquiries into site visits and, wherever possible, bookings. ● Maintain regular communication with prospective clients until closure. ● Achieve monthly targets for calls, follow-ups, site visits and conversions. Job Qualifications ● Graduate in any discipline; Hospitality, Hotel Management, Marketing, Business Management or related fields preferred. ● 1–3 years of experience in pre-sales, telesales, hospitality, events, weddings, real estate, luxury retail or customer relationship roles. ● Excellent spoken and written English with strong interpersonal and communication skills. ● Fluency in Kannada and Hindi would be an added advantage. ● Excellent follow-up, persuasion and negotiation skills, with a strong focus on converting enquiries into site visits and bookings. ● Strong customer-service orientation with the ability to deliver a high-quality client experience. ● Well-organised, detail-oriented and capable of managing multiple leads and follow-ups simultaneously. ● Comfortable working in a fast-paced environment, managing multiple priorities and meeting tight deadlines. ● Proficiency in Microsoft Office, Excel/Google Sheets, WhatsApp and CRM software. ● Self-starter who demonstrates ownership, accountability and a proactive approach to assigned responsibilities. ● Ability to remain calm, flexible and solution-oriented while working under pressure. ● Strong problem-solving skills with the ability to identify issues and proactively work towards solutions.