Tele Caller Executive

JOB DESCRIPTIONAcademic Counsellor – Study Abroad & Education Consultancy

Job Title

Academic Counsellor

Department

Study Abroad / Education Consultancy

Job Location

Ernakulam, Kerala

Employment Type

Full-Time

Job Summary

We are looking for a motivated, confident, and student-focused Academic Counsellor to guide students in selecting suitable courses, universities, and study-abroad destinations. The candidate will handle student enquiries, provide accurate academic guidance, follow up with prospective students, and support them throughout the admission process.

Key Responsibilities

Student Counselling

Counsel students and parents regarding overseas education opportunities.

Understand students’ academic backgrounds, career goals, budgets, and preferences.

Recommend suitable countries, universities, colleges, and courses.

Explain admission requirements, tuition fees, scholarships, and entry criteria.

Lead Management & Follow-Up

Handle enquiries from walk-in students, phone calls, social media, and online leads.

Follow up with prospective students regularly and convert enquiries into admissions.

Maintain accurate records of student interactions and counselling progress.

Achieve monthly counselling, registration, and admission targets.

Admission & Application Support

Assist students with university applications and admission documentation.

Coordinate with universities, admission teams, and internal departments.

Guide students regarding English language tests such as IELTS and other accepted tests.

Track application status and update students on admission decisions.

Visa & Pre-Departure Guidance

Coordinate with the visa processing team for student visa applications.

Guide students regarding document requirements and pre-departure procedures.

Ensure timely communication and follow-up throughout the student journey.

Sales & Business Development

Promote study-abroad programmes and education services.

Build strong relationships with students, parents, and referral partners.

Generate referrals and contribute to the branch’s admission and revenue targets.

Participate in education fairs, seminars, and promotional activities.

Required Qualifications

Bachelor’s degree in any discipline; a relevant education or counselling background is preferred.

Excellent communication and interpersonal skills.

Good knowledge of overseas education destinations and admission procedures is an advantage.

Basic computer knowledge and proficiency in MS Office or Google Workspace.

Strong follow-up, presentation, and student relationship management skills.

Preferred Experience

Freshers with strong communication and sales skills may apply.

Experience in academic counselling, study-abroad consultancy, student recruitment, or education sales is preferred.

Knowledge of countries such as the UK, Canada, Australia, Ireland, Germany, and other international study destinations is an advantage.

Key Skills

Student counselling and career guidance

Communication and negotiation

Lead conversion and follow-up

Target-oriented sales approach

Problem-solving and time management

Teamwork and customer relationship management

Performance Expectations

Meet monthly student registration and admission targets.

Maintain consistent follow-up with all assigned leads.

Convert qualified enquiries into student registrations and admissions.

Maintain accurate student records and documentation.

Deliver professional counselling and a positive student experience.

How to Apply

Interested candidates may submit their updated CV along with their contact details and relevant work experience.

Join our team and help students achieve their international education goals!

Pay

₹10,000.00 - ₹15,000.00 per month

Work Location

In person