Student Counselor

Zeal Academy · Kochi

Pagaar₹11,000–26,000mahina, jaisa likha hai

KahanKochiKerala

TypeFull time

Posted15 Oct5 din pehle, SimplyHired se

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Promotional pitchingSales persuasionCustomer records maintenanceWalk-in client managementComputer operationInbound salesOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationStudent recruitmentSales experience within education sectorStudent mentoringClient detail updatesComputer literacyStakeholder liaisonStudent record keepingClient enquiry handlingIn-person customer serviceInbound voiceMalayalamCross-departmental liaisonEnglishClient data maintenance in CRMLocal languageLead conversionLead management systemsStudent record updatesBachelor's degreeLead nurturingCustomer service through social mediaWorking with studentsClient servicesAdmissions and enrolment managementEducational institutionsMultidisciplinary collaborationCRM system proficiencyProductivity softwareStudent advisingClient communication skillsCollaboration with the marketing departmentClient educationCommunication skillsSales follow-upClient liaisonTeam coordinationConsultative sellingCross-functional communicationClosing dealsQuota attainmentClient interaction via phone callsOne-to-one counselling for student conversionStudent counselling supportCustomer data entry

Is job ke baare mein

Job Title: Student Counsellor
Company: Zeal Academy, a division of UPSKI International Pvt. Ltd.
Location: Kochi, Kerala
Job Type: Full-time

Job Summary

We are looking for a motivated and student-friendly Student Counsellor to guide prospective students in selecting suitable courses and achieving their academic and career goals. The candidate will be responsible for handling student enquiries, providing course information, following up with prospective students, and supporting the admission process.

Key Responsibilities

Handle student enquiries through phone calls, WhatsApp, social media, and walk-ins.

Explain course details, fees, eligibility criteria, and admission procedures.

Counsel students regarding international licensing examinations and overseas career opportunities.

Promote courses such as OPRA, PEBC, PSI, ADC, IELTS, PTE, OET, and other available programs.

Follow up with prospective students and convert enquiries into admissions.

Maintain student enquiry records and update the CRM or admission database.

Assist students throughout the registration and admission process.

Achieve monthly admission and enrolment targets.

Coordinate with academic and marketing teams to ensure smooth student communication.

Requirements

Bachelor's degree in any discipline.

Excellent communication and interpersonal skills.

Good proficiency in English. Malayalam proficiency is preferred.

Basic computer knowledge and familiarity with MS Office, WhatsApp, and CRM tools.

Strong convincing, counselling, and follow-up skills.

Prior experience in student counselling, educational sales, or admissions is an advantage. Freshers with good communication skills may also apply.

Skills Required

Student relationship management

Communication and presentation

Sales and lead conversion

Time management and follow-up

Problem-solving and teamwork

What We Offer

Competitive salary with performance-based incentives.

Training on international examination and career pathways.

Professional growth opportunities.

A supportive and collaborative working environment.

Pay: ₹11,000.00 - ₹26,000.00 per month
Work Location: In person

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