Client Service Manager Furniture

Key Responsibilities

Business Development

• Identify potential retail and commercial clients through market

research, networking, and references.

• Pitch the company’s interior and fit-out solutions to brands,

corporates, architects, and consultants.

• Prepare proposals, presentations, and project bids in

coordination with the estimation and design teams.

• Follow up on leads and maintain a strong sales pipeline.

• Attend industry events, exhibitions, and networking forums to

generate new business.

Client Servicing

• Serve as the single point of contact for clients during pre-sales

and project execution.

• Coordinate with internal departments (design, estimation,

procurement, project execution) to ensure client requirements

are met.

• Monitor project progress and update clients regularly on

timelines, changes, and deliverables.

• Resolve any client concerns, escalations, or change requests

promptly and professionally.

• Gather client feedback and work towards improving client

experience and retention.

Requirements

• Bachelor’s degree in Business Administration, Marketing,

Interior Design, or a related field. MBA preferred.

• 3–6 years of experience in client servicing or business

development in interior fit-outs, retail projects, or architecture

industry.

• Strong communication, presentation, and interpersonal skills.

• Experience working with retail clients, architects, real estate

developers, or brand managers.

• Proven ability to manage multiple projects and client

expectations simultaneously.

• Comfortable working in a fast-paced environment and visiting

client or site locations when required.

• Knowledge of fit-out timelines, material selections, and basic

interior execution is an advantage.

Preferred Skills

• Experience with CRM tools (e.g., Zoho, Salesforce).

• Understanding of commercial negotiations and contract terms.

• Strong network of industry contacts (especially in retail or F\&B

sectors).

• Creative thinking and problem-solving ability for client-specific

challenges.

Perks \& Benefits

• Travel allowance for client meetings

• Exposure to top-tier retail and commercial clients

• Opportunities to grow into leadership roles

Pay

₹60,000.00 - ₹70,000.00 per month

Benefits

• Provident Fund

Application Question(s)

• What is your current CTC \& Notice period?

Work Location

In person