Customer Care Executive

🚀 HIRING NOW – HSBC CREDIT CARD PROCESS Position: Customer Service Executive Company/Process: HSBC – Credit Card Customer Service Location: Thane, Maharashtra 💼 Job Responsibilities - Handle inbound customer calls related to HSBC credit cards. - Resolve customer queries regarding credit card services, schemes, offers, and products. - Provide accurate information and ensure customer satisfaction. - Perform partial cross-selling of credit card products, schemes, and offers. 🎓 Eligibility Criteria - Qualification: Graduate mandatory. - Experience: Minimum 1 year of BPO inbound voice customer service experience. - Communication: C1-level communication skills required. - Good customer-handling and problem-solving skills. - Candidate's CIBIL score and past loan repayment/default history will be checked as part of the screening process. 🕒 Shift & Weekly Off - Day shift – rotational. - Shift duration: 9 hours, including a 1-hour break. - Tentative shift window: 6:30 AM to 8:30 PM. - 2 rotational weekly offs. 💰 Salary - In-hand Salary: up to 34,000 per month. - CTC: ₹40,000 per month. 🚐 Transportation - Centralized pickup and drop facility from Thane railway station. 📝 Interview Process 1. HR Round 2. Versant Test 3. Operations (OPS) Round 4. Client Round Important: Versant Level 6 is mandatory before the client round. 📍 Job Location: Thane, Maharashtra 📩 Interested and eligible candidates can apply now!