MS Dynamics- Systems Engineer

MS DYNAMICS- SYSTEMS ENGINEER

India

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JOB DESCRIPTION

About AutoZone

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories.

We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through www.alldata.com, and auto and light truck parts and accessories through AutoZone.com.

Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York StockExchange (NYSE: AZO) and earned a spot in the Fortune 500.

AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers, while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented people who are customer focused, enjoy helping others and have the DRIVE to excel in a fast-paced environment!

Summary

The CRM Systems Engineer will act as a technical SME and system administrator for customers and internal teams for Microsoft Dynamics CE/ CRM system. The individual will be responsible for development and maintenance of the Microsoft Dynamics 365 CRM platform and the ideal candidate will have sound knowledge in Dynamics CRM customization, integration, migration, reporting, dashboards, web resources, CRM solution file management, security model and UI development. This role will be responsible to interact with all platform services teams, business stakeholders, and client teams. Lead role is responsible for driving consistent, on-time delivery of high quality releases.

RESPONSIBILITIES

Participating in design sessions with key business users, gathering and documenting business processes and requirements for the system

Architecting the CRM system, related customizations and reports to model the business organizational process

Balance business users requests and requirements with technical constraints • Building and configuring CRM forms, views, dashboards, workflows

Building plugins, Solution deployments, debugging etc

Design & Develop D365 CDS PowerApps model, automating business processes with Microsoft Flow

Design & Develop Azure Data Factory pipelines and flows

Developing reports using FetchXML

Working with internal support members to resolve technical issues with servers and other related technologies to the internal CRM system

Maintain code repository and working knowledge of GitHub for source control

Effectively utilize SDK for administration of CRM system

Support of the application including fixing application issues.

QUALIFICATIONS

Bachelor's Degree in Computer Science or a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university

Strong verbal and written communications especially related to articulating technical specifications

7-10 years of recent experience with Microsoft Dynamics 365 CE/CRM projects

Experience in customizations, JavaScript, C#, .NET, HTML, MVC, SQL Server including plugins, scripting and form creation

Experience working on Azure Data Factory, Azure SSIS, Azure deployment pipelines, Github etc

Experience with CRM API, REST/ODATA and SOAP endpoints

Strong understanding of and ability to configure security groups, roles and teams

Comfortable using Visual Studio, source control and CRM SDK

Other ETL technologies using Scribe Online, Microsoft Azure data factory Desired Skills

Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint, Mobility

Familiarity with Data Export Service and Azure SQL

Microsoft Certifications on Dynamics 365 CE

A systems thinker, able to move fluidly between high-level abstract thinking and detail-oriented implementation, open minded to new ideas, approaches, and technologies

A data and fact-driven decision maker, with an ability to make quick decisions under uncertainty when necessary; able to quickly learn new technologies, tools, and organizational structures/strategies • Understanding of current industry standard best practices regarding integration, architecture, tools, and processes

A self-starter that is naturally inquisitive, requiring only small pieces to the puzzle, across many technologies – new and legacy

Excellent written and verbal communication, presentation, and analytical skills, including the ability effectively communicate complex technical concepts and designs to a broad range of people.

AutoZone opened its first AutoZone do Brasil store in the city of Sorocaba in September 2012. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.

JOB INFO

Job Identification

77497

Posting Date

03/12/2026, 09:00 AM

Job Schedule

Full time

Locations

Unit Number 216, New Delhi, DL, 110010, IN

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