Outlet Manager

Key Responsibilities 1. Operations Management Oversee day-to-day outlet operations Ensure timely production and display of bakery products Maintain store cleanliness, hygiene, and food safety standards Monitor equipment maintenance and functionality 2. Sales & Customer Service Ensure excellent customer service and customer satisfaction Drive sales through promotions, upselling, and product displays Handle customer queries, complaints, and feedback professionally Track daily sales and meet revenue targets 3. Staff Management Supervise, train, and schedule staff Monitor employee performance and provide feedback Ensure proper staffing during peak hours Maintain team discipline and motivation 4. Inventory & Stock Control Manage raw materials and finished goods inventory Coordinate with suppliers and vendors Minimize wastage and control costs Conduct regular stock audits 5. Financial Management Handle billing, cash management, and daily reconciliation Monitor expenses and profitability Prepare sales reports and MIS reports 6. Compliance & Quality Control Ensure compliance with food safety regulations (e.g., FSSAI standards) Maintain product quality and consistency Follow SOPs for baking, storage, and handling