Medical Representative

Job Title: Public Relations Officer (PRO) – Doctor Relations & Referral Development About the Role Royal Dental is looking for a proactive, field-oriented professional to build relationships with doctors, hospitals and healthcare institutions and develop a strong patient referral network. The primary responsibility will be to visit doctors regularly, introduce Royal Dental’s services and clinical expertise, and coordinate referrals for patients requiring dental and oral-maxillofacial care. The ideal candidate should have experience in doctor outreach, hospital business development or medical representative work. Key Responsibilities Visit doctors, clinics, hospitals and healthcare institutions regularly to introduce Royal Dental and establish referral relationships. Build relationships with general physicians and specialists, including ENT surgeons, oncologists, orthopaedic surgeons and other relevant healthcare professionals. Explain Royal Dental’s services, treatment capabilities and referral process using approved brochures, doctor profiles and case presentations. Identify opportunities for referrals involving dental implants, full-mouth rehabilitation, oral cancer rehabilitation, jaw conditions, TMJ concerns and general dental care. Maintain consistent follow-up with existing contacts and develop new professional relationships. Coordinate referred patients’ appointments with the reception and clinical teams. Facilitate communication between referring doctors and Royal Dental’s clinical team, including treatment updates where authorised by the patient. Arrange introductory meetings, clinic visits and educational interactions between doctors and Royal Dental’s team. Represent Royal Dental professionally at healthcare meetings, conferences and networking events. Collect feedback from referring doctors and help improve the referral experience. Planning, Administration & Reporting Prepare weekly visit plans and maintain records of doctor visits, discussions and follow-up actions. Update the CRM with contact details, relationship status, referrals received and next steps. Track outreach activity, active referring doctors, patient