Telecaller

WE ARE HIRINGTELECALLING & CRM EXECUTIVE Company: HOOR TEX Job Role: Telecalling Executive Industry: Ladies Garments Manufacturing & Wholesale Job Responsibilities Customer Communication Customers se professional aur polite tareeke se phone par baat karna. Company ke latest designs, collections aur products ki information dena. Customer ke questions aur queries ka sahi jawab dena. Lead Conversion & Sales New aur existing leads ko regularly call karna. Interested customers ko orders place karne ke liye motivate karna. Potential leads ko actual orders mein convert karna. Sales targets achieve karne par focus karna. CRM Management CRM mein customer details aur lead information update karna. Har call ka status aur customer response record karna. Follow-up dates aur pending leads ka proper record maintain karna. Ensure karna ki koi bhi important lead miss na ho. Follow-up & Customer Relationship Interested customers se timely follow-up karna. Existing customers ke saath regular contact maintain karna. Inactive customers ko dobara orders ke liye approach karna. Customer feedback aur requirements management tak pahunchana. Order Coordination Customer ki order requirements samajhna aur record karna. Confirmed orders ki details concerned team tak pahunchana. Payment, dispatch aur order status ke follow-up mein coordination karna. Daily Reporting Daily calls, interested leads, follow-ups aur converted orders ki report dena. Sales performance aur pending leads ka record maintain karna. Management ko important customer feedback aur sales opportunities ke baare mein update karna. Required SkillsExcellent communication skills. Hindi aur basic English mein baat karne ki ability; Gujarati aana beneficial hai. Customer ko convince karne aur sales close karne ki skill. Basic computer knowledge aur CRM software use karne ki ability. Good follow-up, time management aur record-keeping skills. Positive attitude, discipline aur target-oriented working style. Preferred CandidateTelecalling, telesales ya customer handling ka experience preferred. Ladies garments, textile ya wholesale business ka experience advantage hoga. Freshers with good communication and convincing skills can also apply. Key Performance Indicators (KPI) Calls aur follow-ups ki quality. Leads-to-orders conversion ratio. Confirmed orders aur sales performance. CRM data accuracy. Customer relationship aur reporting discipline. Location: HOOR TEX, Surat, Gujarat Interested candidates can apply for this position.