Telecaller – Legal Services/Coordination

Miraaj Associates · Delhi

Pay₹14,000–20,000a month, as listed

WhereDelhi

TypeFull time

Posted24 Oct3 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list52 named

Sales persuasionSales objection handlingCustomer records maintenanceRecord-keepingCold callingConfidential information handlingGoogle SheetsOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingCustomer needs analysisFinancePhone communicationCall loggingClient detail updatesData entry in ExcelClient enquiry handlingClient record-keeping practicesInternal team coordination for query resolutionOutbound telemarketingCross-departmental liaisonEnglishClient relationship developmentClient data maintenance in CRMClient needs assessmentLocal languageLead conversionBusiness etiquetteBachelor's degreeLead nurturingConfidential record keepingClient servicesPhone canvassingProspectingTelesalesCRM system proficiencyProductivity softwareHindiClient communication skillsTelemarketingProfessional phone etiquetteAfter-call work proceduresInternal communicationClient educationCommunication skillsBusiness lead generationSales follow-upClient liaisonTeam coordinationCustomer acquisitionClient interaction via phone callsCustomer data entry

About this job

Telecaller – Legal Services / Client Coordination

Salary: ₹15,000–₹25,000 per month
Job Type: Full-time
Work Location: Netaji Subhash Place, Delhi
Experience: 1–3 years preferred

Job Description

We are looking for a confident, professional and target-oriented Telecaller to join our legal consultancy team. The candidate will be responsible for contacting potential clients, explaining our services, handling enquiries and coordinating follow-ups.

Key Responsibilities

Make outbound calls and respond to incoming enquiries.

Explain the company's legal consultancy services in a clear and professional manner.

Understand client requirements and record relevant information.

Follow up with prospective clients and maintain regular communication.

Maintain call records, client databases and follow-up trackers.

Update information in Excel or CRM software.

Coordinate with lawyers and internal teams regarding client enquiries.

Follow up on pending documents and client responses.

Maintain professionalism and confidentiality while handling client information.

Achieve assigned calling, follow-up and conversion targets.

Candidate Requirements

Graduate preferred.

1–3 years of experience in telecalling, telesales, customer support or client coordination.

Excellent Hindi communication skills; basic English communication preferred.

Confident speaking skills and the ability to explain services clearly.

Comfortable making outbound calls and handling client objections professionally.

Basic knowledge of MS Excel, Google Sheets and CRM tools.

Good follow-up, persuasion and interpersonal skills.

Patient, responsible and organized.

Preferred Experience

Candidates with experience in legal services, financial services, banking, insurance or consultancy businesses will be preferred.

Work Location: In Person – Netaji Subhash Place, Delhi.
Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits

Cell phone reimbursement

Application Question(s)

Where do you currently reside in Delhi/NCR?

How many years of telecalling experience do you have?

Are you comfortable making outbound calls and meeting calling targets?

Work Location: In person

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →