Jobs›Concierge Executive, Mumbai

Concierge Executive

oscon · Mumbai
Pay₹100,000–150,000a month, as listed
WhereMumbaiMaharashtra
TypeFull time
Posted24 Oct12 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list16 named
HospitalityCustomer records maintenanceCustomer communicationCustomer complaint handlingTravel arrangementsCustomer serviceOperations coordinationRestaurant reservation managementGreeting customersClient enquiry handlingCross-departmental liaisonHotel guest service standardsFront-of-house coordinationClient servicesHotel experienceReservation management
About this job

e are looking for an experienced Concierge professional with 6–12 years of experience in 5-star hotels to provide personalized guest assistance and ensure a high standard of guest service.

Key Responsibilities

Welcome guests and assist them with their requirements.

Arrange transportation, airport transfers, and local sightseeing.

Handle restaurant reservations, event bookings, and special guest requests.

Provide information about local attractions, shopping, dining, and entertainment.

Coordinate with Front Office, Housekeeping, Food & Beverage, and other departments.

Assist VIP guests and provide personalized services.

Handle guest queries and resolve service-related concerns promptly.

Maintain updated information on hotel facilities and local services.

Coordinate luggage assistance and other guest services when required.

Maintain guest records and ensure service requests are completed on time.

Pay
₹100,000.00 - ₹150,000.00 per month
Work Location
In person

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