Factory Admin & Operations Executive

Company Description

Hullo is a clean-label food brand on a mission to make honest, thoughtful nutrition accessible to everyone. Born from a parent's struggle to find convenient yet nutritious snacks for children, Hullo creates delicious products using real, recognisable kitchen ingredients, without artificial preservatives or additives.

With our own manufacturing facility in Mumbai, we focus on quality, hygiene, efficiency, and transparency at every stage of production.

Role Description

We're looking for an organised, proactive, and detail-oriented Factory Admin & Operations Executive to manage day-to-day administrative and operational activities at Hullo's manufacturing facility in Marol, Mumbai.

The role involves overseeing product dispatches, inventory management, inward and outward material movement, courier coordination, housekeeping, facility maintenance, and stock management across e-commerce and quick-commerce platforms.

We're looking for someone who takes ownership, follows up consistently, and ensures factory operations run smoothly without unnecessary delays.

Key Responsibilities

Dispatch & Logistics Management

Coordinate daily order processing, packing, dispatches, and shipment handovers.

Manage dispatch operations for website orders, Amazon, quick-commerce platforms, distributors, and retail partners.

Liaise with courier and shipping partners to ensure timely pickups and deliveries.

Track shipments, resolve delivery delays, failed deliveries, returns, and courier-related issues.

Maintain accurate dispatch records and coordinate with relevant teams to meet order timelines.

Inventory & Stock Management

Manage and update inventory using platforms such as Unicommerce, Amazon Seller Central, and other e-commerce and quick-commerce systems.

Monitor stock availability, inward and outward movements, and inventory accuracy.

Maintain stock records for finished goods, raw materials, and packaging materials.

Conduct regular physical stock checks and reconcile discrepancies between actual and system inventory.

Monitor batch-wise stock, expiry dates, and stock rotation to minimise wastage.

Coordinate stock replenishment and inventory transfers across sales channels.

Inward & Outward Material Management

Oversee receipt and dispatch of raw materials, packaging materials, finished goods, and other factory supplies.

Verify received quantities against purchase orders, invoices, and delivery challans.

Maintain inward/outward registers and supporting documentation.

Coordinate with suppliers, transporters, and internal teams for smooth material movement.

Ensure proper storage, labelling, and organisation of inventory.

Factory Administration & Maintenance

Supervise daily housekeeping and ensure the factory premises remain clean, organised, and well-maintained.

Coordinate preventive maintenance and Annual Maintenance Contracts (AMCs) for air conditioners, water filters, and other facility equipment.

Schedule servicing, track maintenance due dates, and follow up with vendors for timely repairs.

Maintain records of maintenance activities, service reports, warranties, and AMC renewals.

Coordinate with external vendors for repairs, housekeeping supplies, and general factory requirements.

Vendor & Operations Coordination

Act as the point of contact for courier companies, transporters, maintenance vendors, and other service providers.

Follow up on pending deliveries, pickups, service requests, and operational issues.

Maintain organised records of invoices, dispatch documents, stock reports, and vendor communications.

Prepare daily operational updates and highlight issues requiring management attention.

Required Skills

Good working knowledge of MS Excel, Google Sheets, and inventory management software.

Familiarity with Unicommerce, Amazon Seller Central, or similar order and inventory management platforms.

Understanding of dispatch operations, courier coordination, and warehouse inventory processes.

Strong organisational skills and attention to detail.

Ability to coordinate with multiple vendors, delivery partners, and internal teams.

Good communication and problem-solving skills.

Ability to manage multiple operational responsibilities and meet deadlines.

Experience & Qualifications

1–3 years of experience in factory administration, warehouse operations, inventory management, dispatch, or logistics.

Experience working with FMCG, food manufacturing, D2C, or e-commerce businesses is preferred.

Prior experience with Unicommerce, Amazon FBA, or quick-commerce inventory operations is a significant advantage.

Bachelor's degree or diploma in Commerce, Business Administration, Operations, Supply Chain, or a related field is preferred.

Practical experience and familiarity with operational software will be highly valued.

Who We're Looking For

Someone who believes that smooth operations come from attention to detail, timely follow-ups, and taking ownership.

You should be organised, dependable, comfortable working with software, and proactive in solving everyday operational challenges.

We're looking for someone who doesn't just report problems but follows through until they're resolved.

Employment Details

Location

Marol, Andheri East, Mumbai (Factory – On-site)

Industry

Food & Beverage Manufacturing

Employment Type

Full-time

Working Days

Monday to Saturday

Working Hours

10:00 AM – 7:00 PM

Pay

₹25,000.00 - ₹35,000.00 per month

Work Location

In person