VA
Patient Relation-Medical Tourism-Bangla language expert
Vaidam.com · Gurugram
Pay₹25,000–28,000a month, as listed
WhereGurugramHaryana
TypeFull time
Posted24 Oct16 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list32 named
Collaborate with healthcare professionalsCustomer communicationCustomer relationship buildingSalesOperations coordinationWriting skillsPatient appointment coordinationClient enquiry handlingIn-person customer serviceBengaliCross-departmental liaisonEnglishLocal languageCollaboration with business operationsClinical experienceImplementing patient education initiativesClient servicesCustomer relationship managementScheduling for multiple individualsPatient orientationHandling patient queriesHealthcare facilities experienceHindiClient communication skillsClient educationMedical terminologyMedical appointment creationCommunication skillsClient liaisonTeam coordinationCross-functional communicationMedical administration
About this job
- Company
- Vaidam Health Pvt. Ltd.
- Website
- www.vaidam.com
- Job Title
- Patient Relations Executive
- Department
- Patient Relations
- Location
- Gurugram
Role Description
Must have
- Fluency in English, Hindi& Bangla Language
- Knowledge of Hospital Operations & understanding of Medical Terminology
- Excellent Communication skills- spoken & written
- Good listening & perceiving skills
- Quick & assertive in responding to any situation relating to patient treatment
- Must be a Team Player
- Must have the ability to make sales
Role & Responsibility
- To provide information to patients relating to Doctor Profile, Consultation procedure, Medical
Treatment Procedure, Treatment Plans, etc.
- To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating
to treatment plan.
- To ensure that the patient’s Consultation, Medical Treatment plan, Documentation, Visa, Arrival,
and Stay is arranged and co-ordinated on time.
- To maintain cordial relations with Hospital & various Departments for smooth patient care.
- To have a good rapport with operations team and to be able to work together in ensuring patient
care.
- To ensure patients are satisfied with our services and value our support.
Preferred/Desired Skills
- Previous experience in healthcare sector or similar profile would be a bonus.
- Education background in Healthcare/Hospital Administration would be considered
- Pay
- ₹25,000.00 - ₹28,000.00 per month
- Work Location
- In person
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