Jobs›Customer Support, Gurugram

Customer Support Executive Email Chat

PhonePe · Gurugram
Freshers welcome
Pay₹25,000–30,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted24 Oct5 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list14 named
Live chatCustomer communicationEmail communicationWriting skillsClient enquiry handlingCorrespondence draftingEnglish12th PassClient servicesNon-voiceCustomer supportTypingClient communication skillsCommunication skills
About this job
Job Title
Customer Support Executive – Email & Chat Support (Non-Voice)
Work Mode
As per company requirements

Key Responsibilities

Handle customer queries through email and live chat.

Provide accurate and timely responses to customer inquiries.

Resolve customer issues professionally and efficiently.

Maintain high standards of customer satisfaction.

Follow company guidelines and process procedures.

Eligibility Criteria

Excellent written and verbal English communication skills (C1 level).

Strong typing, comprehension, and problem-solving skills.

Ability to handle customer queries professionally.

Freshers and experienced candidates can apply.

Flexibility to work in rotational shifts, if required.

Communication: Excellent English Communication Skills (C1 Level) Cab Facility: Two-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced

Benefits

Five-day working schedule.

Two-way cab facility.

Opportunity to work in an international customer support process.

Career growth opportunities.

Pay
₹25,000.00 - ₹30,000.00 per month

Benefits

Cell phone reimbursement

Health insurance

Life insurance

Paid time off

Education

Higher Secondary(12th Pass) (Preferred)

Experience

Customer support
1 year (Required)
Work Location
In person

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