non voice process
Grazitti Interactive · Bangalore
Pay₹16,000–35,000a month, as listed
WhereBangaloreKarnataka
TypeFull timeFreshers welcome
Posted24 Oct2 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list23 named
Live chatCustomer follow-upsCustomer records maintenanceCustomer communicationCustomer complaint handlingEmail communicationClient enquiry handlingBack office operationsInternal team coordination for query resolutionCross-departmental liaisonBack office processingMaster's degreeCustomer request processingClient follow-upCustomer service through social mediaClient servicesNon-voiceCustomer issue escalationRecords creationDocumentation handlingInternal team coordination for issue resolutionDocumentation reviewCustomer data entry
About this job
Handling customer queries and complaints via email, live chat, or social media.
Providing accurate and timely responses to customer inquiries.
Documenting customer interactions and maintaining precise records in the system.
Following up on unresolved issues and coordinating with internal teams to ensure proper resolution.
Processing transactions, verifying customer details, or managing information systems (backend support).
Ensuring all documentation is complete and accurate, maintaining high quality and efficiency of service.
- Age criteria
- 18 to 29 years
- Required experience
- fresher to 2 years experience
- Job Types
- Full-time, Fresher, Permanent
- Pay
- ₹16,000.00 - ₹35,000.00 per month
- Work Location
- On the road
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