LE
Tele Caller Executive
LETS HEAR · Bangalore
Pay₹17,000–30,000a month, as listed
WhereBangaloreKarnataka
TypeFull time
Posted24 Oct3 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list43 named
Customer records maintenanceComputer operationOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingCustomer appointment bookingClient detail updatesComputer literacySpreadsheetsPatient appointment coordinationClient enquiry handlingMalayalamOutbound telemarketingEnglishClient data maintenance in CRMLocal languageLead conversionTamilLead nurturingClient servicesPhone canvassingScheduling for multiple individualsKannadaCRM system proficiencyProductivity softwareHandling patient queriesClient communication skillsTelemarketingVisit schedulingProfessional phone etiquetteAfter-call work proceduresClient educationMedical appointment creationCommunication skillsSales follow-upClient liaisonAfter-sales follow-upCustomer acquisitionSales appointment settingClient interaction via phone callsCustomer data entry
About this job
- Job Title
- Telecaller / Patient Follow-Up Executive
- Company
- LETS HEAR – Speech & Hearing Solutions
- Location
- Bangalore, Karnataka
- Job Type
- Full-time
- Working Days
- Monday to Saturday
- Working Hours
- 10:00 AM – 7:00 PM
About LETS HEAR
LETS HEAR – Speech & Hearing Solutions is a professional hearing care provider offering hearing assessments, advanced hearing aids, hearing aid trials, fitting, servicing, and patient support through experienced audiologists.
Job Description
We are looking for a confident, friendly, and customer-oriented Telecaller / Patient Follow-Up Executive to handle patient enquiries, follow up with potential customers, and schedule appointments for our audiology and hearing care services.
Key Responsibilities
- Make outbound calls to new leads and existing patients.
- Follow up with enquiries received through Google Ads, social media, and other marketing channels.
- Explain hearing tests, hearing aid trials, available brands, offers, and clinic services.
- Schedule appointments and coordinate patient visits with audiologists.
- Follow up with patients who have completed hearing tests or hearing aid trials.
- Maintain accurate call records, lead details, and follow-up status.
- Contact existing customers regarding hearing aid servicing and regular follow-ups.
- Support the team in improving appointment bookings and lead conversions.
Requirements
- Good communication skills in English and Kannada.
- Malayalam or Tamil language skills will be an added advantage.
- Basic computer knowledge and familiarity with Excel or CRM software.
- Good telephone etiquette and a positive attitude.
- Ability to follow up consistently and work towards targets.
- Freshers with good communication skills are welcome to apply. Previous telecalling or customer service experience is preferred.
Salary
Salary will be based on experience and communication skills.
What We Offer
- Professional and supportive work environment.
- Opportunity to grow in the healthcare industry.
- Training on our services and patient communication.
- Performance-based incentives, depending on company policy.
How to Apply
Interested candidates can apply through Indeed or contact us directly.
- Company
- LETS HEAR – Speech & Hearing Solutions
- Phone
- 7022236768
- letshearitclinic@gmail.com
- Pay
- ₹17,000.00 - ₹30,000.00 per month
- Work Location
- In person
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