Delivery Manager - Industrial & Manufacturing

Minimum Required Experience

6 years

Full Time

Skills

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Adobe Framemaker

Oxygen

Description

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Location

Trivandrum\\Kochi\\Bangalore

Responsibilities

• Own and drive the end-to-end development, maintenance, and delivery of technical documentation as an individual contributor.
• Determine the needs of users and create clear, accurate, and user-focused documentation.
• Develop and maintain user manuals, service manuals, privacy and security documentation, release notes, FAQs, and other product documentation.
• Create documentation for patient monitoring devices, software applications, and digital health solutions.
• Collaborate with engineering, V\&V, product management, regulatory, and quality teams to gather technical information and ensure content accuracy.
• Take ownership of documentation quality, completeness, consistency, and timely delivery across assigned products and releases.
• Work with technical teams to improve product usability and ensure instructions are easy to understand and follow.
• Ensure documentation complies with applicable regulatory, quality, and organizational standards.
• Standardize content across platforms, products, and media using structured authoring methodologies.
• Support digital documentation initiatives, including web-based, mobile, and AI-assisted documentation solutions.
• Manage documentation reviews, stakeholder feedback, schedules, and priorities with minimal supervision.
• Coordinate with localization vendors, translators, and publishing teams for formatting, printing, translation, and release activities.
• Continuously improve documentation processes by incorporating user feedback and reducing content rework.
• Identify documentation risks, gaps, and improvement opportunities and proactively drive resolutions.

Mandatory Skills

• BE/BTech degree or equivalent engineering qualification.
• 6+ years of experience in technical writing, technical publications, or content development.
• Proven experience creating and maintaining

+ User manuals with multilingual support

+ Service manuals

+ Privacy and security documentation

+ Product and operational FAQs

+ Release notes

+ Technical documentation for software and digital applications

• Strong technical writing, editing, and communication skills, with the ability to quickly understand complex technical concepts and domain workflows and translate them into clear, user-focused documentation.
• Demonstrated ownership of documentation deliverables from planning through publication, with the ability to independently manage multiple projects and drive timely, high-quality outcomes with minimal supervision.
• Strong working knowledge of Microsoft Office, Adobe FrameMaker, Astoria, and oXygen XML Author.
• Experience with Structured Authoring and Content Management Systems (CMS).
• Familiarity with API documentation concepts and standards.
• Experience with localization processes, translation workflows, and multilingual documentation.
• Strong attention to detail and commitment to delivering high-quality, accurate documentation.
• Ability to collaborate effectively with cross-functional and global teams.

Desired Skills

• Experience in the medical device, healthcare IT, or digital health domain.
• Experience creating documentation for patient monitoring devices and clinical software applications.
• Exposure to digital, web, online help, and mobile documentation platforms.
• Familiarity with Adobe InDesign and Adobe Illustrator.
• Working knowledge of HTML, CSS, and JavaScript.
• Experience coordinating with external vendors for publishing, localization, and translation activities.
• Experience working with globally distributed teams and stakeholders.
• Exposure to AI-powered authoring, content-generation, and documentation productivity tools.
• Experience supporting digital transformation and documentation modernization initiatives.
• Knowledge of documentation regulatory requirements, usability principles, and content governance best practices.