Ecommerce Account Executive

Job Description

As an E-commerce Executive at PAN Healthcare Pvt. Ltd., we are in search of a detail-oriented and experienced professional to join our dynamic E-commerce team. The ideal candidate will be responsible for managing our online sales and presence across various platforms. They will play a crucial role in driving revenue growth and enhancing the overall customer experience.

Key Responsibilities

Account Management

• Manage day-to-day operations of ecommerce accounts (e.g., Amazon, Flipkart, website store).
• Build and maintain strong relationships with clients or internal stakeholders.
• Act as the main point of contact for account-related queries.

Sales \& Revenue Growth

• Monitor sales performance and identify growth opportunities.
• Plan and execute strategies to increase revenue and conversion rates.
• Analyze market trends and competitor activity.

Inventory \& Order Management

• Monitor stock levels and coordinate with supply chain teams.
• Ensure timely order processing, shipping, and returns handling.
• Avoid stockouts and overstock situations.

MIS Report and Analysis

• Monitor and analyze key performance indicators (KPIs) related to e-commerce sales, including conversion rates, average order value, and customer acquisition cost.

• Prepare regular reports and presentations to communicate e-commerce performance and insights to key stakeholders.

• Utilize data analysis tools and techniques to identify patterns, trends, and areas for improvement in e-commerce operations.

• Collaborate with the marketing team to evaluate the effectiveness of online campaigns and promotions, and make data-driven recommendations for optimization.

• Provide insights and recommendations based on data analysis to support decision-making and drive business growth.

Skills

• Strong analytical and problem-solving skills
• Knowledge of ecommerce platforms (Amazon Seller Central, Flipkart Seller Hub, Shopify, etc.)
• Basic understanding of SEO and digital marketing
• Proficiency in MS Excel / Google Sheets
• Good communication and negotiation skills

Key Responsibilities

• Manage seller accounts on platforms like Amazon, Flipkart, Meesho, etc.
• Monitor product performance, pricing, and competitor activity.
• Handle order processing, returns, and customer queries.
• Coordinate with warehouse/logistics teams for inventory updates.
• Ensure timely reconciliation of payments and reports.
• Maintain account health metrics (ratings, cancellations, delays).

Job Types

Full-time, Permanent

Pay

₹20,000.00 - ₹40,000.00 per month

Benefits

• Health insurance
• Provident Fund

Work Location

In person