Gold loan sales

Job Description – Sales Manager (Gold Loan)

Designation

Sales Manager – Gold Loan

Department

Gold Loan Business

Location

Mathikere, Bangalore

Experience

3–6 Years

CTC

As per company standards

Role Summary

We are looking for a dynamic and target-oriented Sales Manager to drive Gold Loan business through customer acquisition, market development, and team productivity. The incumbent will be responsible for achieving sales targets, building a strong local market presence, and supporting branch-level business growth.

• Key ResponsibilitiesA. Business Development

Drive Gold Loan business and achieve monthly, quarterly, and annual sales targets.

Generate new business through open-market sourcing, customer referrals, connectors, DSAs, and local market activities.

Identify new customer segments and business opportunities within the assigned territory.

Drive customer acquisition and increase the branch/territory portfolio.

Develop and maintain strong relationships with existing and prospective customers.

Drive renewals, repeat business, and cross-selling opportunities.

B. Team Management

Lead, manage, and motivate Sales Officers, FOS, and other sales team members.

Set daily and monthly targets and monitor individual and team performance.

Conduct regular field reviews and performance meetings.

Coach team members on customer acquisition, sales conversion, and market development.

Ensure optimum manpower productivity and achievement of assigned targets.

C. Market Development

Develop the assigned market through field visits and local business initiatives.

Identify potential locations, customer segments, connectors, and sourcing channels.

Monitor competitor activity and market trends.

Build strong relationships with local influencers, connectors, and business partners.

D. Customer Relationship Management

Ensure excellent customer service throughout the sales journey.

Build long-term relationships with Gold Loan customers.

Drive customer retention, renewals, and referrals.

Resolve customer queries and coordinate with branch/operations teams for timely resolution.

E. Business & Portfolio Management

Monitor daily sourcing, login, approval, and disbursement performance.

Track portfolio growth and business productivity.

Ensure quality sourcing and adherence to company policies and processes.

Coordinate with Branch Operations, Credit, Risk, and Collections teams.

Support collection and renewal initiatives to maintain portfolio quality.

Key Performance Indicators (KPIs)

Monthly Gold Loan Disbursement

Portfolio / AUM Growth

New Customer Acquisition

Lead Conversion

Sales Team Productivity

Branch / Territory Target Achievement

Customer Retention & Renewals

Cross-Sell Achievement

Quality of Sourcing

Eligibility Criteria

Education

Graduate in any discipline.

Experience

3–6 years of experience in Gold Loan, NBFC, Banking, or Financial Services sales.

Prior experience in Gold Loan sales will be preferred.

Candidates with experience in managing a sales team will be preferred.

Required Skills

Gold Loan Sales

Field Sales & Business Development

Customer Acquisition

Team Handling

Market Development

Relationship Management

Lead Generation & Conversion

Target Management

Sales Reporting / MIS

Communication & Negotiation Skills

Preferred Industry Experience

Gold Loan NBFCs

Banking

Retail Finance

Financial Services

Fintech

Key Competencies

Sales Orientation

Target Orientation

Team Leadership

Customer Focus

Market Development

Relationship Building

Execution

Communication

Negotiation

• Why Join Us?

Opportunity to build your career in the growing Gold Loan business.

Attractive compensation with performance incentives.

Career growth opportunities.

Exposure to branch and regional business operations.

Learning and leadership development opportunities.

Pay

₹20,000.00 - ₹30,000.00 per month

Benefits

Paid sick time

Application Question(s)

What is your current package ?

Experience

Gold loan sales

1 year (Required)

Work Location

In person