Customer Support Executive (CSE)

twinkle earlyjobs · Bangalore

Pay₹20,000–28,000a month, as listed

WhereBangaloreKarnataka

TypeFull time

Posted23 Oct16 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list14 named

Customer communicationBasic service issue troubleshootingClient enquiry handlingProviding information to customersEnglishLocal languageBusiness etiquetteClient servicesRespectful communicationTechnical troubleshootingHindiClient communication skillsCommunication skillsCustomer complaint resolution

About this job

Job DescriptionRoles & Responsibilities

Handle customer queries and provide appropriate resolutions.

Assist customers with troubleshooting-related issues.

Handle customer queries related to prepaid and postpaid services.

Understand customer concerns and provide accurate information.

Resolve customer queries efficiently while maintaining service quality.

Communicate professionally and courteously with customers.

Effectively communicate with customers in both English and Hindi.

Mandatory & Preferred Skills

Good proficiency in English and Hindi.

Strong communication and problem-solving skills.

Customer-focused approach with professional communication.

Ability to handle customer queries effectively.

Comfortable working in 24/7 rotational shifts.

Freshers and experienced candidates can apply.

Pay: ₹20,000.00 - ₹28,000.00 per month
Work Location: In person

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