Events Client services

DESIGNATION

Client Servicing Manager –Events

Key Responsibility Areas (KRA) – Manager , Client Servicing (Events)

Client Relationship Management

• Understanding client needs and expectations
• Building and maintaining strong client relationships
• Acting as the primary point of contact

Event Planning & Coordination

• Gathering event requirements and objectives
• Coordinating with internal teams (production, creative, accounts, logistics, marketing, etc.)
• Creating detailed event plans and timelines

Budget Management

• Helping clients allocate budgets effectively
• Providing cost estimates and approvals
• Ensuring cost control without compromising quality

Communication & Reporting

• Regular updates and progress reports to clients
• Managing approvals and feedback loops
• Addressing client queries and concerns proactively

Vendor & Stakeholder Coordination

• Managing third-party vendors and suppliers
• Ensuring smooth collaboration among all stakeholders
• Handling contract negotiations and agreements

Problem-Solving & Crisis Management

• Handling unexpected issues and last-minute changes
• Quick decision-making under pressure
• Ensuring contingency plans are in place

Post-Event Analysis & Feedback

• Gathering client feedback for improvements
• Conducting event performance reviews
• Maintaining long-term client engagement for future events

Job Types

Full-time

Salary Package

3L – 5L per month

Experience

2-4 years of experience in client servicing in the MICE & Events industry

Working days

Mon-Sat

Required Skills

Negotiation and persuasion abilities.

Excellent presentation skills.

Ability to multitask and work in a fast-paced environment.

Knowledge of the MICE industry, including event planning and logistics, is a plus.

Flexibility to travel for client meetings and industry events as required.

Strong communication and interpersonal skills

Qualification: Bachelor degree in Business administration, Marketing, hospitality, tourism, Event Management & Master’s in Business Administration (MBA) or a related field can be an added advantage.

Required Skills: Leadership Skills, Negotiation Skills, Communication Skills, Time Management ,Detail orientation, Flexibility, Excellent Presentation skills,

Additional Perks & Special Employee Benefits

• Monthly Special Benefits for Employees.
• Guaranteed incentives for each file handled every month.
• Recognition & Rewards to encourage productivity.
• The Opportunity to Travel

Job Type

Full-time

Pay

₹45,000.00 - ₹50,000.00 per month

Benefits

Cell phone reimbursement

Paid sick time

Application Question(s)

Are you a immediate joiner ,If no when will be your date of joing?

Have you worked under an company that handles corporate events?

What is your salary expectation in hand per month?

Experience

total work

1 year (Required)

Work Location

In person