Hotel Receptionist

We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our front office team. As the first point of contact for our guests, you will play a key role in creating a warm, welcoming, and memorable guest experience.

Key Responsibilities

Welcome guests and manage check-in and check-out procedures

Handle phone calls, reservations, cancellations, and guest inquiries

Use hotel management software to update bookings and guest records

Coordinate with housekeeping and other departments to ensure guest satisfaction

Process payments and handle billing accurately

Maintain a clean, organized front desk and lobby area

Resolve guest concerns professionally and promptly

Provide information on hotel services, amenities, and local attractions

Requirements

Proficiency in hotel reservation systems and basic computer skills

Strong verbal and written communication skills in English

Excellent customer service and problem-solving abilities

Pleasant personality with a professional and presentable appearance

Preferred Qualifications

Experience with hotel software such as Ezee Absolute, Cloudbeds, or similar systems

Proficiency in Microsoft Office

Previous experience in a hotel front office or receptionist role preferred

Knowledge of additional languages is an advantage

Job Type

Full-time

Pay

₹16,000.00 - ₹23,000.00 per month

Benefits

Leave encashment

Paid time off

Application Question(s)

Are you located close by to Bommasandra? (Electronic City)

Language

English (Required)

Shift availability

Overnight Shift (Required)

Work Location

In person