Jobs›Hotel Receptionist, Delhi

Hotel Receptionist

Hotel Grand Godwin · Delhi
Pay₹18,500–24,000a month, as listed
WhereDelhi
TypeFull time
Posted25 Oct11 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
Skills they list38 named
Guest check-in and check-outHotel bookingCustomer records maintenanceRecord-keepingComputer operationCustomer complaint handlingEmail communicationIndividual booking creationInbound customer enquiry call handlingPhone communicationComputer literacyOperations coordinationStakeholder liaisonGreeting customersClient enquiry handlingReal-time guest complaint resolutionHotel and accommodation guest check-inInbound voiceCross-departmental liaisonFront-of-house coordinationHandling dissatisfied clientsHotel and accommodation guest check-outBusiness etiquetteHousekeeping coordinationClient servicesProperty management systems (PMS)Front deskComputer skillsClient communication skillsProfessional phone etiquetteBillingCommunication skillsClient liaisonCross-functional communicationOffice phone managementReception managementFront office managementReservation management
About this job
Position
Hotel Receptionist / Front Office Executive

Job Responsibilities

Welcome guests and provide a warm, professional reception experience.

Handle guest check-in and check-out procedures efficiently.

Manage room reservations, bookings, and guest inquiries.

Answer phone calls, emails, and guest requests promptly.

Maintain guest records, billing, and front office documentation.

Coordinate with housekeeping and other departments for smooth hotel operations.

Handle guest complaints professionally and ensure guest satisfaction.

Maintain professional grooming and front desk standards.

Requirements

Previous hotel front office experience preferred.

Good communication and interpersonal skills.

Basic computer knowledge and familiarity with hotel management software.

Professional personality, positive attitude, and excellent customer service skills.

Ability to work in shifts.

Location
Delhi
Experience
1–3 Years Preferred
Salary
Negotiable, based on experience
Pay
₹18,500.00 - ₹24,000.00 per month

Benefits

Flexible schedule

Food provided

Paid time off

Experience

Front desk
2 years (Required)
Work Location
In person

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