CA
FBS Customer Care Supervisor
Capgemini · Pune
PayPay not listed
WherePuneMaharashtra
TypeInternship
Posted26 Oct6 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Supervises team members to enhance customer experiences for internal and external clients. Focuses on compliance with risk acceptability guidelines and achieving profitable business outcomes. Leads team to improve performance and contribute to organizational success. Essential Job Functions Monitors team performance metrics such as customer experience, work quality, and compliance with regulations. Creates and implements performance improvement plans tailored to individual team member skills. E…
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