Agent, Technical Support

Blackbaud India · Hyderabad

PayPay not listed

WhereHyderabadTelangana

TypeFull time

Posted26 OctToday, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

As a Technical Support agent you will work as part of our Customer Support team to solve complex customer issues by combining technical troubleshooting with a strong understanding of customer context and impact. You’ll build technical capability over time while developing the judgment needed to deliver high-quality, customer-focused support. What You’ll Do Case Ownership and Technical Troubleshooting Investigate and resolve complex customer issues, understanding both the customer experience and…

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