Jobs›Description Customer, Madurai

Job Description – Customer Support Executive

Kooz Advisors And technologies · Madurai
PayPay not listed
WhereMadurai
TypeFulltime
Posted9 Oct22 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job

Job Description – Customer Support Executive

Company
KoinBX
Experience
0–2 Years
Location
Madurai
Employment Type
Full-Time

Job Summary

We are looking for a Customer Support Executive with good communication skills to handle customer queries and provide excellent customer service.

Key Responsibilities

  • Handle customer queries through calls, emails, and chat.
  • Communicate clearly and professionally with customers.
  • Resolve customer issues and provide appropriate solutions.
  • Maintain customer information and support records.
  • Ensure customer satisfaction through effective communication.

Requirements

  • 0–2 years of experience in the BPO industry.
  • Freshers with good communication skills can also apply.
  • Excellent verbal and written communication skills.
  • Good listening and problem-solving abilities.
  • Basic computer knowledge.
  • Willingness to work in rotational shifts, if required.
Pay
₹15,000.00 - ₹18,000.00 per month

Benefits

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund
Work Location
In person

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