Receptionist/Showroom Host

The Front Office Executive is the first point of contact for customers visiting the Maruti Suzuki showroom. The role is responsible for creating a positive first impression, managing customer interactions, handling inquiries, maintaining visitor records, and supporting the sales and service teams to ensure an excellent customer experience.

Key Responsibilities

• Welcome and greet all walk-in customers with a professional and friendly attitude.
• Guide customers to the appropriate Sales Executive.
• Attend and transfer incoming telephone calls professionally.
• Handle customer inquiries and provide basic information about vehicles, services, and dealership facilities.
• Maintain visitor registers and daily footfall reports.
• Ensure the reception area and customer lounge are clean, organized, and presentable at all times.
• Assist in lead management and follow-up coordination.
• Maintain customer feedback forms and support customer satisfaction initiatives.

Qualification

• Bachelor's Degree in any discipline (preferred).
• Freshers or candidates with 0–2 years of experience in Front Office, Reception, or Customer Service can apply.

Pay

₹18,000.00 - ₹25,000.00 per month

Benefits

• Provident Fund

Work Location

In person