Branch Operations & Administrative Assistant

Role Summary

The Branch Operations Assistant will manage day-to-day front-office operations, handle client interactions, maintain statutory registers under the Tamil Nadu Pawn Brokers and Money Lenders Acts, and assist in processing loan disbursements and supplier settlements.

Key Responsibilities

• Customer Service \& Intake
• Pledge \& Asset Handling
• Statutory \& Ledger Maintenance
• Trade Facilitation \& Supplier Documentation
• Collections \& Follow-ups

Education

• Minimum Bachelor’s Degree (B.Com, BBA, B.Sc. Math/Statistics, or equivalent).
• Proficiency in Tally, MS Excel, and Tamil/English typing is required.
• A background in commerce is ideal for managing ledgers and invoices.

Key Skills

• Language Proficiency: Fluent in Tamil (mandatory) and basic English. Knowledge of local trade terms.
• Computer Literacy: Comfortable with MS Excel, basic billing software, or accounting tools (like Tally) to manage digital ledgers.
• Trustworthiness \& Integrity: Absolute honesty is non-negotiable since this person will assist in handling physical gold and financial records. (Police verification will be mandatory).
• Attention to Detail: Meticulous record-keeping skills to ensure compliance with government register inspections.

Pay

₹8,000.00 - ₹12,000.00 per month

Benefits

• Paid sick time
• Paid time off

Work Location

In person