Relationship Manager

Job Overview We are looking for a driven and customer-focused Direct Relationship Manager to handle outbound sales and customer engagement. The role involves connecting with existing and new customers to promote and sell a range of banking products, with a strong focus on achieving sales targets and delivering a great customer experience. Key ResponsibilitiesConduct outbound calls to ETB (Existing to Bank) and NTB (New to Bank) customers Promote and sell banking products including: Secured Loans (Home Loan, LAP, etc.) Unsecured Loans (Personal Loan, Business Loan, etc.) Credit Cards Understand customer needs and recommend suitable financial products Achieve monthly sales targets and KPIs Maintain accurate records of customer interactions and sales in CRM systems Build and maintain strong customer relationships for repeat business and referrals Ensure compliance with banking policies and regulatory guidelines Required Skills & QualificationsGood communication skills in English (mandatory) and regional language Strong passion for sales and target-driven mindset Experience in sales of Loans / Credit Cards / Banking products preferred Ability to handle objections and close sales effectively Basic understanding of banking and financial products Note - Having 6 months BPO calling experience with proof HS candidates can also apply