Customer Support Executive

Technotask Business Solutions Private Limited · Mysore

Pay₹15,000–22,000a month, as listed

WhereMysoreKarnataka

TypeFull time

Posted25 Oct2 days ago, via Apna

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About this job

Job Description: Customer Support Executive

Company: TechnoTask Business Solutions Pvt. Ltd.
Location: Mysuru, Karnataka
Openings: 500+ Vacancies
Job Type: Full-Time / Voice & Non-Voice Processes About the Role TechnoTask Business Solutions is expanding its team and looking for enthusiastic Customer Support Executives to handle voice and non-voice processes. In this role, you will act as the primary point of contact for customers, delivering exceptional service and resolving queries efficiently while leveraging your fluency in specific regional languages. Key Responsibilities
Handle customer inquiries, requests, and complaints via incoming/outgoing voice calls and non-voice channels (chat/email).
Provide accurate and prompt information regarding company services to customers in Tamil, Malayalam, and Telugu, as well as English/Kannada where applicable.
Maintain professional and empathetic communication to ensure high customer satisfaction.
Document customer interactions, transactions, inquiries, and comments accurately in the system.
Work collaboratively with team members to meet daily performance targets and quality metrics. Language Requirements
Mandatory Proficiency: Fluency in Tamil, Malayalam, and Telugu (spoken and basic comprehension) to assist regional customer bases effectively. Eligibility & Candidate Profile
Education/Experience: Freshers and Experienced candidates are both welcome to apply.
Priority: Immediate joiners will be given preference.
Strong interpersonal, listening, and problem-solving skills.
Basic computer literacy and familiarity with CRM tools/customer support workflows. Shift Availability
Female candidate: Morning and General Shift
Male Candidates: Required to work Evening & Night Shifts. Walk-In & Interview Details
Interview Location: 3rd Floor, Samrat & Gagana Complex, Udayaravi Road, Block-K, Kuvempunagar, Mysuru, Karnataka – 570023.
What to Carry: An updated copy of your resume.
Contact/WhatsApp for Inquiries: 9606360977

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