Telecaller

Handle incoming customer calls and provide information about fabrication services. Explain fabrication work, product specifications, materials, and project details to customers. Coordinate with the fabrication team regarding customer requirements and project status. Follow up on quotations, orders, delivery schedules, and ongoing projects. Assist customers with inquiries related to metal fabrication, welding, cutting, and assembly work. Coordinate with the sales, production, and dispatch teams to ensure smooth operations. Maintain professional communication with customers and business partners. Provide timely updates regarding project progress, delivery timelines, and service availability. Support customer relationship management and business development activities. Ensure customer queries are handled professionally and efficiently.