Visa / Immigration Consultant
As a Visa Executive, you will be managing visa processing services for customers travelling to multiple international destinations. You will be responsible for ensuring a seamless and efficient documentation process while maintaining high levels of customer satisfaction. Responsibilities: Handle visa processing requirements for DocuPro customers. Guide clients on visa requirements based on destination and nationality. Prepare and verify documentation, application forms, and supporting papers. Schedule and coordinate consulate appointments, biometric submissions, and follow-ups. Stay updated with changing consulate rules, fees, and processing times. Liaise with embassy/consulate offices for smooth submissions and queries. Provide post-submission updates and support to clients until final delivery. Requirements: 1 to 4 years of experience in visa processing or travel documentation. Strong knowledge of Schengen, UK, US, Canada, UAE, and Southeast Asia visa processes. Detail-oriented with strong organisational skills. Ability to handle pressure, deadlines, and multiple cases simultaneously.
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