Front Desk Executive

Location

Ashok Vihar & Shalimar Bagh

Experience 1-2 years only

BASI Pilates—a globally respected Pilates education and studio brand present across 6 continents and 55+ countries—is expanding in India. We are looking for an experienced Front Desk Executive

About the Role

As a Front Desk Executive, you will be the first point of contact for clients, responsible for delivering a warm, professional, and premium experience at the studio. The role involves managing front-desk operations, handling client enquiries, scheduling sessions, supporting sales and conversions, and ensuring smooth day-to-day coordination.

Who We’re Looking For

1–2 years of experience in front desk, customer service, or client coordination, preferably in a Pilates or premium fitness studio.

Prior calling and sales experience is a must.

Excellent communication, interpersonal, and organisational skills.

Strong follow-up skills with the ability to convert enquiries into memberships.

Customer-focused, proactive, and committed to delivering an exceptional client experience.

Professional, detail-oriented, and capable of managing multiple tasks efficiently.

Comfortable using CRM software, booking systems, and basic computer applications.

Presentable, approachable, and aligned with the premium service standards of BASI Pilates.

What We Offer

Opportunity to work with a globally recognised Pilates brand

Premium, structured, and growth-driven work environment

Competitive compensation + performance incentives

Pay

₹25,000.00 - ₹35,000.00 per month

Work Location

In person