Business Development Manager
Business Development: Identify new business opportunities, develop growth plans, and achieve monthly and annual sales targets across residential, commercial, office, and hospitality segments.
Lead Generation & Client Acquisition: Generate leads through field visits, cold calling, networking, referrals, and market research; identify potential clients and convert leads into orders.
- Client Meetings
- Meet customers to understand their furnishing requirements, budgets, product preferences, and project timelines.
Architect & Interior Designer Relationships: Build and maintain relationships with architects, interior designers, builders, contractors, and corporate clients to generate referrals and repeat business.
Project Sales: Identify furnishing requirements for residential and commercial projects, understand specifications and quantities, and coordinate proposals according to customer budgets and timelines.
- Product Presentation
- Present suitable products, samples, catalogues, and pricing information to potential and existing clients.
Sales Pipeline & Follow-ups: Track leads, meetings, quotations, negotiations, and prospective orders; update CRM records and follow up regularly until opportunities are won or lost.
Quotation & Negotiation: Coordinate with the Sales Manager and showroom team to prepare accurate quotations, verify product details and pricing, negotiate within approved limits, and obtain approval for special discounts.
Order Conversion: Follow up on proposals, handle customer objections, negotiate commercial terms, and convert business opportunities into confirmed orders.
Customer Relationship Management: Maintain relationships with existing customers, generate repeat orders and referrals, identify cross-selling opportunities, and resolve customer concerns with the relevant teams.
Market Research: Monitor competitor products, pricing, offers, customer preferences, and market trends to identify new business opportunities and improve sales performance.
Internal Coordination: Coordinate with the Showroom Head, Sales Manager, telecaller, store, purchase, and accounts teams regarding leads, quotations, product availability, order processing, delivery timelines, and outstanding payments.
Sales Reporting: Maintain daily records of client meetings, field visits, leads, quotations, and follow-ups; submit regular sales pipeline, target achievement, and business development reports to management.
Business Performance: Monitor lead conversion, sales results, lost orders, and customer feedback to identify areas for improvement and increase revenue.
Job Requirements
Bachelor's degree in Business Administration, Marketing, or a related field preferred.
4–6 years of experience in sales or business development, preferably in the furniture or furnishing industry.
Good communication, negotiation, and client-handling skills.
Ability to generate leads and achieve sales targets.
Knowledge of CRM, MS Excel, and Google Sheets.
- Work Location
- In person
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