Front Office Associate

Role details

DoubleTree Suites by Hilton Bengaluru Outer Ring Road is hiring a Front Office Associate at its Sarjapur Road hotel in Bengaluru. Assist guests at reception, maintain accurate records and coordinate everyday front-office service.

Key Responsibilities

Welcome and assist guests during registration and departure processes.

Answer calls and communicate hotel services or room requests accurately.

Update reservation, guest and shift records under established procedures.

Work with housekeeping on room readiness and guest follow-ups.

Assist senior reception colleagues with payments and routine documentation.

Escalate guest issues respectfully and uphold data confidentiality.

Skills and Experience

Interest in hotel front-desk service and helpful communication.

Basic computer skills and care when handling booking information.

Customer-service experience or relevant hospitality training.

Willingness to learn hotel procedures and coordinate with colleagues.

About the Hotel

Located near Iblur Gate on Sarjapur Road, DoubleTree Suites by Hilton Bengaluru Outer Ring Road offers all-suite accommodation, restaurants and lounges including Asia Alive, Tapeo and Spot 360, a rooftop pool and meeting facilities.

Location and Employment

Location: Iblur Gate, Dr. Puneeth Rajkumar Road, Sarjapur Main Road, Bengaluru, Karnataka 560102, India. Department: Front Office. Employment type: Full Time (on-site).

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