Laser Therapist / Technician

Job Description

Laser Therapist / Technician \& Front Desk Executive

Company

Ivory Aesthetics

Location

Element One Mall, Sector 49, Gurugram, Haryana

Department

Aesthetic Treatments \& Clinic Operations

Employment Type

Full-Time

Experience

1–3 years in an aesthetic, skincare, laser, or cosmetology clinic

Job Summary

Ivory Aesthetics is looking for a well-presented, enthusiastic, and client-focused Laser Therapist / Technician \& Front Desk Executive to manage aesthetic treatments, assist the doctor during procedures, and handle front desk and day-to-day clinic operations.

The ideal candidate should have practical knowledge of skincare and aesthetic treatments, good communication skills, a professional attitude, and the ability to manage client appointments, enquiries, follow-ups, and administrative responsibilities alongside treatment duties.

Key Responsibilities1. Laser Treatments \& Aesthetic Procedures

• Perform laser-based aesthetic treatments, including laser hair reduction, following clinic protocols, appropriate training, and the doctor's instructions.
• Perform aesthetic treatments such as facials, HydraFacial, OxyGeneo, carbon facials, microdermabrasion, and chemical peels, as trained and authorized.
• Assist the doctor during aesthetic procedures, including PRP, GFC, microneedling, and other doctor-led treatments.
• Assess and record relevant client skin concerns, treatment history, and progress, and escalate clinical concerns to the doctor.
• Explain treatment procedures, expected outcomes, session intervals, and pre- and post-treatment care to clients.
• Maintain accurate treatment records, consent documentation, before-and-after photographs, and follow-up notes.
• Ensure the safe handling, cleaning, maintenance, and readiness of laser machines and aesthetic equipment.

Reception \& Client Management

• Welcome clients warmly and maintain a professional, hospitable front desk experience.
• Handle incoming calls, WhatsApp enquiries, Instagram enquiries, and other client communications.
• Schedule appointments, manage the clinic calendar, confirm bookings, and coordinate rescheduling.
• Register new clients, maintain client records, and update contact and appointment details in the clinic management software.
• Manage client check-ins, waiting times, treatment-room coordination, and check-outs.
• Explain consultation charges, treatment pricing, packages, and available offers accurately.
• Coordinate appointment reminders, post-treatment follow-ups, review requests, and client feedback collection.
• Handle routine client queries professionally and escalate complaints or clinical questions to the doctor.

Doctor \& Clinic Assistance

• Prepare treatment rooms, equipment, consumables, and required documentation before appointments.
• Assist the doctor during procedures by arranging supplies, maintaining aseptic conditions, and supporting patient comfort.
• Monitor consumable stock, maintain inventory records, and inform management when supplies need replenishment.
• Ensure proper cleaning, disinfection, sterilization where applicable, and biomedical waste segregation as per clinic protocols.
• Maintain treatment-room hygiene, equipment logs, and daily opening and closing checklists.
• Assist with routine administrative work and other clinic operations as required.

Sales, Client Education \& Follow-Ups

• Educate clients about suitable clinic services and prescribed or recommended skincare products within the scope of training and authorization.
• Explain treatment packages, session plans, and pricing without making unrealistic promises or guaranteeing results.
• Support ethical sales of aesthetic services and skincare products in line with clinic targets.
• Follow up with existing clients regarding upcoming sessions, maintenance appointments, and treatment progress.
• Encourage satisfied clients to share genuine feedback and reviews.
• Maintain professional client relationships and contribute to client retention and repeat bookings.

Professional Standards

• Maintain confidentiality of client information, photographs, medical history, and clinic records.
• Follow clinic SOPs, hygiene requirements, equipment safety procedures, and doctor-approved treatment protocols.
• Maintain punctuality, professional grooming, a courteous manner, and a service-oriented attitude.
• Participate in relevant training and stay updated on aesthetic technologies, skincare products, and clinic procedures.

Qualifications \& Skills

Education

• Minimum: 12th pass.
• A certificate or diploma in cosmetology, beauty therapy, skincare, or laser treatments is preferred.

Experience

• 1–3 years of relevant experience in an aesthetic clinic, dermatology clinic, laser clinic, or skincare centre.
• Hands-on experience with laser hair reduction and facial treatments is preferred.
• Candidates with previous front desk or clinic coordination experience will have an added advantage.

Essential Skills

• Good verbal communication and client-handling skills.
• Basic computer knowledge and familiarity with appointment scheduling, WhatsApp, and clinic management software.
• Professional grooming, punctuality, attention to detail, and a positive attitude.
• Ability to multitask between treatment duties, reception, and administrative work.
• Strong organizational skills and willingness to learn new procedures.
• Honest, responsible, and comfortable working in a client-facing clinical environment.

Interested Candidates can WhatsApp resume @ 9205405800 or Mail us your Resume @ ivoryaesthetics46@gmail.com

Pay

₹8,000.00 - ₹20,000.00 per month

Benefits

• Paid sick time
• Paid time off

Work Location

In person