Jobs›Customer Service, Pune

Customer Service Representative

Shott Amusement Private Limited · Pune
Freshers welcome
Pay₹14,600–15,000a month, as listed
WherePuneMaharashtra
TypeFull timeFreshers welcome
Posted21 Oct19 days ago, via Apna
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list14 named
Good Communication SkillsCustomer handlingCustomer complaintsAnswering questionsOral communicationVerbal communicationConflict handlingResolve conflictsResolved complaintsConflict resolutionCustomer inquiriesCustomer queriesCustomer complaints handlingCustomer Query Resolution
About this job

Customer Service Representative (CSR) Eligibility - Minimum 10th / 12th Pass or Graduate Key Responsibilities - Assist customers and deliver excellent customer service Explain and demonstrate games to customers clearly and confidently Handle cashiering, billing, and payment transactions accurately Ensure a pleasant and engaging customer experience at all times Working Hours & Schedule - 9-hour shift per day 1 day off per week Public holidays and weekends are working days Shift Timings - Female – Rotational Shifts 10:00 AM – 7:00 PM 11:00 AM – 8:00 PM 12:00 PM – 9:00 PM Male – Rotational Shifts 1:00 PM – 10:00 PM 2:00 PM – 11:00 PM 3:00 PM – 12:00 AM 4:00 PM – 1:00 AM — Night Allowance: ₹100 per day for this shift Important - Candidates must be available for all shifts during the first 15 days of joining. Benefits (After Probation) - Performance-based incentives 24 days of paid leave per year Double pay on public holidays Child education benefit Requirements - Must strictly follow grooming and uniform standards Comfortable with rotational shifts and standing work Customer-friendly attitude and willingness to learn If you are genuinely interested in this opportunity, please call: 75748 61560

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