Hospital Receptionist

Key Responsibilities 1. Hospital Billing Prepare and process accurate OPD and IPD patient bills. Handle patient registration, billing, and payment collection. Generate invoices, receipts, and payment records. Verify billing details for consultations, procedures, investigations, and hospital services. Maintain daily billing reports and payment records. Coordinate with hospital departments to resolve billing discrepancies. Handle cash, UPI, card, and other payment transactions. Maintain accurate billing documentation and records. 2. Reception & Front Desk Operations Welcome patients and visitors professionally. Handle incoming calls, patient enquiries, and appointment scheduling. Manage patient registrations and maintain accurate patient information. Coordinate appointments with doctors and hospital departments. Guide patients regarding consultations, procedures, and hospital services. Maintain patient records and appointment registers. Coordinate with medical and administrative staff for smooth daily operations. Maintain patient confidentiality and professional communication. Eligibility & Requirements Graduate in any discipline (mandatory). Minimum 1 year of experience in hospital billing and reception/front desk operations preferred. Experience working in a hospital or healthcare facility. Knowledge of OPD/IPD billing procedures. Basic knowledge of hospital billing software and MS Excel. Good communication skills in Marathi, Hindi, and English. Ability to handle patient enquiries and billing responsibilities efficiently. Good computer skills, documentation, and record management. Strong organisational skills and attention to detail. Ability to multitask and work in a busy hospital environment. Key Skills Hospital Billing | OPD & IPD Billing | Patient Registration | Front Desk Management | Appointment Scheduling | Payment Collection | Hospital Software | MS Excel | Patient Coordination | Communication Skills